Sage study finds small businesses embrace social media
Story posted: May 20, 2009 – 12:27 pm EDT
Washington, D.C.—A study by Sage North America and AMI-Partners found that small businesses are embracing social media as a marketing tool.
The study was based on an online survey of 151 small-business owners, conducted in March. It found that 51% use social media to acquire and retain customers.
Also, 57% of respondents said tough economic conditions were “very” or “extremely” important in their decision to use electronic social media as part of their business strategy.
The survey found 65% of small businesses feel more comfortable using digital social media than they did a year ago.